Productivity & Work Flow Solutions for Self Performing Vendors, Retail Maintenance Companies

Productivity Solutions So You Can Get More Maintenance Work

Vendors that provide Retail Maintenance Contracting work face unique challenges; They have to provide rapid response to requests for work combined with having to track project work orders and their technicians in the field, manage authorizations forms for work done as well as an handle an overwhelming amount of paperwork, it is not uncommon for Retail Maintenance Vendors to be buried in administrative work. It is often difficult to take on more work service requests because of costly and time consuming office administration.

Project Management, Organizing Systems & Time Management Tools for your Retail Maintenance Business

At Lionheart we help self performing vendors and retail maintenance companies become more efficient and streamlined. Providing on-site and virtual work clients are, with targeted evaluations and customized solutions, able to streamline their project management and administrative processes, increase productivity, improve cash flow, reduce overhead enable companies to grow. 

Improved Administrative Efficiency Equals a Better, Stronger Business

Many Retail Maintenance Companies work hard to provide service to their clients but often do not focusing on improving their internal administrative workflow processes. Often, with just a few small changes, companies that were struggling can thrive and companies that want to expand can without having to hire additional personal. Here are a few of the areas we target:  

Paper Management:
Are you having to print multiple copies of work orders? Are administrators duplicating work having to constantly retype information? Are administrators spending a significant portion of the day searching for lost invoices, or responding to requests to re-sumbit paperwork to client for payment? Do you use up a lot of office space housing multiple filing cabinets? Do you have a records destruction policy in place?
 

Time Management:
Are your administrators maximizing their work by utilizing streamlined systems? Are your technicians spending time during their work day filling out paperwork instead of performing maintenance service requests? 
 

Electronic Files:
Are you interested in reducing paper for a more "paper-less" office environment but don't know where to start? Are administrators able to instantly retrieve work orders upon request?
 

Space Management:
Does the office set up maximize workflow with existing staff? Is it efficient? Is the equipment on site matching the needs of the office?
 

Project Management:
Effective planning results in cost savings!Are the Project Work Orders processed timely and efficiently? Are jobs scheduled to limit the technicians  travel time to and from jobs to save on fuel costs and travel expenses?
 

Financial Management:
Are your payroll costs too high? Are you spending more in payroll to process work orders/invoices then you are technicians in the field to perform the actual work?  Are you waiting for months to be paid on completed work orders? Are you paying technicians time during the day to fill out paper work versus performing maintenance work? Is your cash flow suffering?

What We Provide 

The issues mentioned above are just a few areas that we address. Perhaps you recognized one or two that could use improvement in your company, or perhaps you would like a more comprehensive restructuring of you workflow processes. Either way, we can help.  At Lionheart we recognize the value of your time and money so we offer a variety of services. Hands-on and virtual assistance are available depending on your preference and we offer several levels of scalable solutions for individual staff members as well as company wide solutions.

Lionheart's, Retail Maintenance Organizing Services are designed to give contractors the resources, systems and skills they need to be able to achieve their business goals. 

Interested in learning more,  contact us via email  
or call us at: (609) 884-3482.